Working remotely as an interpreter is about more than just sitting at your desk and managing an audio or video call, it's more about creating a consistent workflow that can be easily managed, organized and streamlined. Working as a remote interpreter requires a different set of skills and responsibilities than traditional office work, but with the right techniques it can be just as productive, giving you the added opportunity to say goodbye to the traditional 09:00-17 working hours :00 and to avoid the stress of travel and travel. Working remotely as an interpreter requires specific strategies to optimize time and performance, without losing professionalism, ethics and integrity. If you are looking to start a business as a remote interpreter, we have compiled 6 tips for you to help you set up your working day from home. Let's begin.
Creating a remote workflow Before you start managing calls, you should establish rhythms and standards that define your working days. You should, in short, create yourself a constant workflow. There are no strict rules in this sense: each interpreter is free, based on his needs and inclinations, to organize himself as he pleases. What really makes the difference is giving yourself rules, whatever they are, and respecting them with coherence and clarity. First, establish your working hours. Are you going to work in the morning, afternoon or evening? Do you prefer to give yourself a classic working schedule, which goes from morning to afternoon, or do you prefer to start later and maybe extend until the evening? Make sure you give yourself precise times and respect them, otherwise you will end up confusing your customers and, above all, you will not be able to maintain satisfactory production standards.
Communicate regularly and effectively with your team Secondly, focus on communication and establish a strategy: how will you communicate with customers, colleagues and with your team? Will you be using a shared calendar to schedule calls and appointments? Will you be using messaging apps like WhatsApp or a combination of both? Given the nature of remote work, communication can be difficult. The lack of a daily face-to-face confrontation can lead to misunderstandings and misalignments. To avoid this inconvenience, try to give yourself habits in communication. Phone calls are the most used form of communication, but also the most insidious, because it could lead to a drop in productivity in the long run. So consider alternative communication methods, such as messaging apps, video calls, or even in-person meetings.
Establish clear expectations with the customer One of the major challenges of remote working is managing customer expectations. While the client wants you to work remotely, because this allows them to get a faster, more flexible and cheaper service than live interpreting, they also want to know if their remote interpreter is working well. Setting clear expectations with the customer can help you overcome these challenges. Let them understand what working remotely means. Tell him the times when you will be available and establish communication channels with him where you can meet and update.
Stay organized and use task management Due to the nature of remote work, you will have to manage many different tasks and projects. This can prove challenging even when working in the office and even more so when working remotely. To stay organized, you and your team can use various task management tools, such as project management software, to break down more complex operations into tasks. Work management software is also very useful for organizing and keeping track of your daily activities and will help you not lose sight of a particular task and keep track of all the projects you will be working on.
Maintain quality control by reviewing session recordings As a remote interpreter, it is sometimes necessary to review the recording of a previous session. Reviewing session recordings remotely can be challenging. This is due to a number of factors including the recording device, the software used for recording, and the remote connection. To maintain quality control and review session recordings, you can use a records management system. These systems have a number of features including audio and video recording, quality checks and remote connection. This can be especially useful in situations where your internet connection drops and you need to continue recording.
Establish a routine for work tracking and time management Remote interpreting always brings new challenges when it comes to job tracking and time management. One of them is to estimate how long a task or project should take. The organization of work and punctuality of deliveries pass from here. To help you, use remote monitoring tools, which allow you to track the work and time spent on each activity, indicating the number of hours dedicated to each task and project. Marketing Team International Congresses Call us +39 3755806530 +39 0282957099 +39 0687502007 Or write to us using the appropriate form contact form